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1. Which Anton's store do you visit?
Home delivery Arlington Billerica - Brown's Corner Billerica - Towne Plaza Boston - Charles St. Boston - Mass Ave Braintree Brockton Burlington Canton - Cobb's Corner Canton - Washington St. Chelmsford Easton Framingham (Nobscot) Hamilton Lexington Lowell - Broadway St. Lowell - Wood St. Lowell - Bridge St. Lynnfield - 449 Broadway Lynnfield - Centre Court Malden Marshfield Medfield Melrose Methuen Nashua, NH - South Gate Plaza Nashua, NH - Somerset Plaza Natick Needham Newburyport Newton North Andover North Reading Reading Somerville Stoughton Tewksbury Wakefield Wellesley Westford - 174 Littleton Rd. Westford - Nabnasset Westford - 439 Littleton Rd. Wilmington Winchester Not a customer

2. How do you rate the overall quality of our work?

Excellent

Very good

Good

Average

Poor

3. Please rate your satisfaction on the following factors:

	Excellent	Good	Average	Fair	Poor
Friendliness of staff
Knowledge of staff
Orders ready on time
Spot removal
Buttons intact

4. What attracts you to use Anton's Cleaners? (Rate importance)

	Very Important	Important	Not Important
Convenience
Pricing
Quality
Service
Coupons

5. How likely are you to recommend Anton's Cleaners to a friend?

Extremely

Very

Somewhat

Not very

Not at all

6. How can Anton's better serve you?

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